How do I start an exchange or return?
We believe in making every situation right and standing behind our products. If you are not satisfied with your purchase, you can return it for a replacement or refund within 30 days of receipt. We will refund the price of the items, minus shipping charges. Visit the returns portal to request a return authorization and ship it back to us.
Here's how the returns portal works:
1) Select the items you’d like to return
2) Choose the appropriate action (store credit, exchange, or refund)
3) Select the best reason that describes the return
4) Provide any comments or additional notes for your return
5) Select ‘continue’ to move forward with the return process
6) Choose how you would like to return your order (shipping)
7) Lastly, hit the submit button to send your return request
We will send you a confirmation email with the return instructions once your request has been processed. Please check your inbox and spam folder. You are required to pay the return cost of shipping if you're sending the item back to us (for a return or an exchange). A 15% restock fee applies to all items that are returned without their original packaging.